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Total Home Shield Home Warranty: Is It Reliable?

Total Home Shield is a home warranty provider that offers a range of plans to protect your home's systems and appliances. In this review, we'll take an in-depth look at Total Home Shield, including their plans, prices, add-ons, coverage, pros, cons and whether they're worth it.

Total Home Shield Home Warranty: Is It Reliable?​

Plans:

Total Home Shield offers two primary plans: the Gold Plan and the Platinum Plan. Both plans cover essential systems and appliances, but the Platinum Plan offers more comprehensive coverage.

 

The Gold Plan covers the following systems and appliances:
  1. HVAC system
  2. Plumbing system
  3. Electrical system
  4. Water heater
  5. Oven/range/cooktop
  6. Dishwasher
  7. Built-in microwave
  8. Garbage disposal
  9. Ceiling fans
  10. Garage door opener
The Platinum Plan covers everything in the Gold Plan, plus the following:
  1. Refrigerator
  2. Clothes washer
  3. Clothes dryer

In addition to these two plans, Total Home Shield offers an optional add-on for pool and spa equipment coverage.

Price:

The cost of a Total Home Shield plan varies depending on the plan and add-ons selected, as well as your location and the size of your home. However, their plans are generally affordable, with prices starting at $39.99 per month.

Add-Ons:

Total Home Shield offers an optional add-on for pool and spa equipment coverage. This add-on covers your pool and spa equipment, including the pool heater, pump, and filtration system. This add-on is a great option for those with pools or spas who want extra protection for their equipment.

Coverage:

Total Home Shield covers a range of systems and appliances, including HVAC systems, plumbing systems, electrical systems, kitchen appliances, laundry appliances, garage door openers, ceiling fans, water heaters, and pool and spa equipment (with the optional add-on). Their coverage is comprehensive and protects you from unexpected expenses related to repairs or replacements.

Pros and Cons

Pros:
  1. Comprehensive coverage: Total Home Shield offers coverage for a wide range of household appliances and systems, including HVAC systems, plumbing, electrical, kitchen appliances, laundry appliances, garage door openers, ceiling fans, water heaters, and pool and spa equipment.
  2. Customizable plans: Total Home Shield offers different plans that allow customers to choose the coverage that best fits their needs and budget.
  3. Competitive pricing: Total Home Shield's prices are competitive with other home warranty providers, and they offer a 30-day money-back guarantee for new customers.
  4. No age restrictions: Total Home Shield does not have any age restrictions on covered appliances and systems, which means that even older appliances and systems can be covered.
  5. 24/7 customer service: Total Home Shield offers 24/7 customer service and support to help customers with any issues or concerns they may have.
Cons:
  1. Service fees: Total Home Shield charges a service fee for each service call, which can add up over time.
  2. Limited coverage caps: Total Home Shield has coverage caps for certain items, such as HVAC systems and appliances, which may limit the amount of coverage a customer receives.
  3. Limited coverage in certain states: Total Home Shield does not offer coverage in all states, so some customers may not be able to use their services.
  4. Delayed service: Some customers have reported delays in getting service for their covered items, which can be frustrating and inconvenient.
  5. Exclusions and limitations: Like all home warranty providers, Total Home Shield has exclusions and limitations on their coverage, which may leave some customers without the coverage they expected.

Overview

Rating 4.7
4.7/5
Key Points
  • MONTH FREE + $50 OFF
  • Covers improperly installed or maintained items
  • No cap on coverage for HVAC
  • $38–$48.50 per month

Worth it?

So, is Total Home Shield worth it? Ultimately, that depends on your individual needs and circumstances. However, we believe that Total Home Shield is a great option for those looking for affordable and comprehensive home warranty coverage. Their plans are reasonably priced, and their coverage is extensive, giving you peace of mind knowing that your home's systems and appliances are protected. Additionally, their optional pool and spa equipment add-on is a unique and valuable offering that sets them apart from other home warranty providers.